Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, let us know and we beat the price hands down. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Our 100% Price Match Guarantee has the following restrictions:
- Promotions such as rebates and buy one, get one free offers are not eligible
- The website can not be a discounter or auction website (ie; eBay, etc..)
- The competitor must be an Authorized Retailer of the item you have purchased
- The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
- Price Matches Do Not Apply For Exchange Orders, or replacements
Please Note: Some Exclusions May Apply
Ordering and Shopping FAQs:
How do I place an order on your website?
To place an order, simply browse our products, select the items you want, and click the "Add to Cart" button. When you're ready to complete your purchase, go to your shopping cart, review your selections, and click "Checkout" to enter your shipping and payment information.
Can I make changes to my order after it's been placed?
We aim to process orders quickly. If you need to make changes, please contact our customer support team as soon as possible. We'll do our best to assist you.
Is there a minimum order amount for purchases?
No, we do not have a minimum order amount. You can order as little or as much as you like.
Do you offer bulk or wholesale discounts?
Yes, we offer bulk or wholesale pricing for larger orders. Please contact our sales team for more information and a customized quote.
Are there any promotions or discounts available?
We regularly run promotions and discounts. Be sure to check our website and subscribe to our newsletter to stay updated on the latest deals.
Shipping and Delivery FAQs:
What are your shipping options and delivery times?
Your order will arrive within 4 to 7 days on average (always free shipping). For more information please visit our Shipping Policy page.
How much does shipping cost?
Our shipping is always FREE for orders above $300. So for the most product prices you see on the website are the final prices for your order.
Do you offer international shipping?
No, unfortunately we cannot offer international delivery at this time. We only ship in the USA.
Can I change my shipping address after placing an order?
If your order hasn't shipped yet, you may be able to change the shipping address. But most of the times the order is already shipped so when that's the case you can't change the shipping address. Please contact our customer support team for assistance.
What should I do if my order is delayed or missing?
If your order is delayed or missing, please reach out to our customer support team, and we will investigate the issue and provide a solution.
Returns and Refunds FAQs:
What is your return policy?
Our return policy allows you to return most items within 30 days of receiving them. Please visit our Returns & Refunds page for detailed information and instructions.
How do I initiate a return or exchange?
To initiate a return or exchange, log in to your account, go to your order history, and follow the instructions provided there. If you checked out as a guest, please contact our customer support team for assistance.
Is there a return shipping fee, and who covers it?
Return shipping fees may apply, and the responsibility for covering these fees varies depending on the reason for the return. Please refer to our Returns & Refunds page for specific details.
What is your refund process, and how long does it take?
Once we receive your returned item, we will inspect it and process your refund within 7 business days. The timing of the refund may vary depending on your payment method and financial institution.
Can't find the answer to your question?
Get in touch
Phone: +13072434990
Email: info@mobilitypalace.com
Legal business name: C.A. stores LLC
DBA: Mobility Palace
Business Hours: Monday-Friday
9AM - 6PM CT
Outside of Business hours please e-mail: info@mobilitypalace.com